The Mystic Stones Return & Refund Policy

Easy 30-Day Returns
If you’re not completely satisfied, you can return your purchased items within 30 days, easily and hassle-free.

Money-Back Guarantee
We stand behind the quality of our products. If your order doesn’t meet your expectations, we’ll provide a full refund.

Return Conditions
To be eligible for a return, your item must be unused, in the same condition you received it, and in its original packaging. Items not meeting these criteria may not qualify for a refund.

How to Start a Return
To initiate a return, please email us at support@themysticstones.com with your order number, the reason for your return, and a photo of the item. Our support team will review your request and provide you with return instructions as soon as possible.

Return Shipping
The product cost will be fully refunded; however, return shipping fees are the responsibility of the customer. The shipping cost will be deducted from the refund amount. We will provide tracking information to ensure a secure and traceable return process.

Refund Processing
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 7-10 business days, and a credit will automatically be applied to your original payment method.

Contact Us
If you have any questions regarding our return policy or need assistance with your return, please reach out to us at support@themysticstones.com. Our support team is here to help!